Privacy policy

PRIVACY POLICY

This Privacy Policy describes how AC (“AC,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, make a purchase, communicate with us, or otherwise use our services.

CONTACT

If you have questions about this Privacy Policy or wish to exercise a privacy right, contact us at:

contact@acstore.shop

INFORMATION WE COLLECT

Depending on how you interact with our store, we may collect information such as:

• Name.
• Billing address.
• Shipping address.
• Email address.
• Telephone number when provided.
• Order information.
• Products purchased.
• Payment and transaction information.
• Customer service communications.
• Device and browser information.
• IP address.
• Website activity.
• Cookie and similar technology information.
• Marketing preferences.
• Information voluntarily provided to us.

PAYMENT INFORMATION

Payments may be processed by Shopify and/or third-party payment providers.

AC does not necessarily receive or store your complete payment card information.

Payment information is handled according to the security and privacy practices of the applicable payment processor.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process and fulfill orders.
• Process payments.
• Arrange shipping and delivery.
• Provide order updates.
• Handle returns and refunds.
• Provide customer support.
• Detect and prevent fraud.
• Maintain the security of our store.
• Improve our website, products, and services.
• Measure store and advertising performance.
• Personalize shopping experiences where permitted.
• Send marketing communications where permitted by law.
• Comply with legal and regulatory obligations.
• Enforce our policies and agreements.

SHOPIFY

Our store is hosted by Shopify.

Shopify processes certain personal information to provide the ecommerce platform, checkout, hosting, payment, analytics, security, and related services that allow us to operate our store.

Your information may therefore be processed by Shopify and its service providers in accordance with their own privacy practices and applicable agreements.

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• Keep the website functioning correctly.
• Remember preferences.
• Maintain shopping cart functionality.
• Understand website traffic and usage.
• Prevent fraud and improve security.
• Measure advertising performance.
• Provide personalized advertising where permitted.

Depending on your location, you may be able to manage non-essential cookies through the privacy or cookie controls available on our website or through your browser settings.

ADVERTISING AND ANALYTICS

We may work with advertising, analytics, and technology providers such as Meta, Google, Shopify, and other service providers.

These providers may receive certain device, browser, cookie, purchase, or website activity information in order to:

• Measure advertising performance.
• Understand website usage.
• Attribute sales to advertising campaigns.
• Improve marketing.
• Deliver relevant advertising where permitted.

We do not sell personal information for money.

However, certain privacy laws may define some advertising-related disclosures as a “sale,” “sharing,” or use for targeted advertising.

Where applicable, you may have the right to opt out of these activities.

HOW WE SHARE INFORMATION

We may share personal information with service providers that assist us with:

• Ecommerce hosting.
• Payment processing.
• Order fulfillment.
• Shipping and logistics.
• Customer service.
• Fraud prevention.
• Analytics.
• Advertising.
• Email and marketing communications.
• IT and website operations.
• Professional and legal services.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect our customers, business, rights, or property.

INTERNATIONAL DATA TRANSFERS

Because we use international service providers, your personal information may be processed or stored in countries other than the country where you live.

When required, appropriate safeguards may be used for international transfers of personal information.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Fulfilling orders.
• Providing customer service.
• Maintaining business and transaction records.
• Preventing fraud.
• Resolving disputes.
• Satisfying tax, accounting, regulatory, or legal requirements.

The exact retention period depends on the type of information and applicable legal requirements.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request a copy of certain information.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising, sale, or sharing practices where applicable.
• Appeal certain privacy decisions where applicable.

To submit a request, contact:

contact@acstore.shop

We may need to verify your identity before completing certain requests.

MARKETING COMMUNICATIONS

If you receive promotional emails from us, you can unsubscribe using the unsubscribe link included in the email.

You may still receive non-promotional communications related to transactions, orders, customer service, security, or legal matters.

CHILDREN'S PRIVACY

Our products and services are not intended for children under the age required to enter into online purchases in their jurisdiction.

We do not knowingly seek to collect personal information from children for the purpose of selling products directly to them.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of third-party websites.

We encourage you to review their privacy policies separately.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our operations, technology, legal requirements, or business practices.

The updated version will be posted on this page with a revised “Last updated” date.

CONTACT

For privacy questions or requests:

AC
Email: contact@acstore.shop